Why I said the service is very poor in NYNY.We arrived late afternoon to LV on the 10th. Our Grand Canyon south rim trip booked much earlier was scheduled pick up at 6am on the next day where I planned to spend my birthday! Due to jetlag, we slept around 8pm that night and woke up early for the day trip. However, due to the US govt shutdown, the south rim was closed, we waited for almost an hour at the hotel side entrance with no sign of our tour bus coming. The rest of the other tours came and left. There was no one around for us to ask. Finally we went to the conceige for help. They finally agreed to help us call the tour company and to our horror, they tried to contact us via hotel about the cancellation and possible replacement but the hotel did not inform us.From then on, we used our international mobile to make arrangement with the tour company and replacement the trip to the west rim on the next day. It actually took us the whole morning to reschedule everything. Time wasted! We could be out walking on the strip!I ended up spending my birthday shopping at outlet mall :) Another blog on that later. Well I must say I don't regret coming to the west rim. It is very grand.
The distance from vegas to west rim is shorter than south rim. The tour included breakfast, lunch and bottled water were provided throughout unlike the Mt. Fuji tour.
See the picture above, can you spot the eagle flying toward you?
That's the lovely eagle point.
