Thursday 18 November 2010
MBS infinite pool
Make sure you allocate a full day to enjoy 'the top of the world' feeling.
Come early, book your bench. Prepare to have your meal by the pool.
Do take note, it can be quite windy, therefore do not leave your clothing lying around as they can be 'blown' into the pool anytime!
Wednesday 17 November 2010
Marina Bay Sands
Disappointment with the room we were given.
No bathtub, no single control tap of hot/cold water
There was some stain on bath towel as well.
Spoon for coffee cup too short - after making hot drink, too hot to hold spoon.
Generally room is very spacious.
Rare hotel in the world where city-view is more expensive than sea-view.
No bathtub, no single control tap of hot/cold water
There was some stain on bath towel as well.
Spoon for coffee cup too short - after making hot drink, too hot to hold spoon.
Generally room is very spacious.
Rare hotel in the world where city-view is more expensive than sea-view.
Tuesday 16 November 2010
MBS sky park
pool is only accessible for hotel guest
Monday 15 November 2010
monopoly singpost sucks
i hardly write negative blog about sg
about today i hv to do it
hoping to help improve the level of competence in this tiny island
Dear CEO BT Lau
Subject: Lost mail/time to train your staff
What: Item posted 6 Nov 11:45am at Newton Post Office
When: Postage was also bought at the outlet at around 11:40am. On that day, I requested the counter staff to take the item as it was slightly thicker than a normal mail and worried about breaking if I dropped into the letter box.
However, I was told that singpost no longer accept mail through counter.
To date, item was not received by receipent.
As I am operating a business that required posting of items to customers, this incident has created a very bad reputation for me. It affected my business operation.
I wrote in on 13 Nov via the internet feedback.
On 16 Nov, I called singpost hotline to register my concern for any recourse.
To my horror, the officer Ms Jen Hua was totally unhelpful. Her immediate reaction was there is no way to help. This is without even asking about the situation. I have evidence that the postage was purchased and posted on the spot. I would at least expect the Ms Jen to advise me on what i need to do if she cannot help me. However, she can even tell me that if it is not registered, nothing can be done.
Even if the item is lost during postal service, the minimum I would expect will be Singpost aknowledgement to the item being lost under their care. But why did I get the feeling that they are trying to push away the responsibilites. Only upon my unhappy tone that they should at least investigate the case, did the officer asked me to submit a feedback via internet, only then is it possible for them to investigate. Tell me, what is the purpose of having a call-in hotline?
As a customer with a lost mail, how will you feel if you are in my shoes to be given such response? In today environment, who is going to compensate for my losses? Who is going to answer for bring the bread to the table?
Of course I am anxious.
I have a photo of the item taken just before it was dropped into the letter box. I am not posting her to protect my customer's privacy.
I am also shocked to find so many complaints online.
And there is nothing we can do because SingPost is a monopoly.
Not only that, they always suggest registered post, meaning adding more cost to the customers, does it make sense?
Are you saying that the basic business model of posting cannot be trusted?
Have you forgotten your pledge of service?
http://forums.keeptouch.net/showthread.php?t=72951
about today i hv to do it
hoping to help improve the level of competence in this tiny island
Dear CEO BT Lau
Subject: Lost mail/time to train your staff
What: Item posted 6 Nov 11:45am at Newton Post Office
When: Postage was also bought at the outlet at around 11:40am. On that day, I requested the counter staff to take the item as it was slightly thicker than a normal mail and worried about breaking if I dropped into the letter box.
However, I was told that singpost no longer accept mail through counter.
To date, item was not received by receipent.
As I am operating a business that required posting of items to customers, this incident has created a very bad reputation for me. It affected my business operation.
I wrote in on 13 Nov via the internet feedback.
On 16 Nov, I called singpost hotline to register my concern for any recourse.
To my horror, the officer Ms Jen Hua was totally unhelpful. Her immediate reaction was there is no way to help. This is without even asking about the situation. I have evidence that the postage was purchased and posted on the spot. I would at least expect the Ms Jen to advise me on what i need to do if she cannot help me. However, she can even tell me that if it is not registered, nothing can be done.
Even if the item is lost during postal service, the minimum I would expect will be Singpost aknowledgement to the item being lost under their care. But why did I get the feeling that they are trying to push away the responsibilites. Only upon my unhappy tone that they should at least investigate the case, did the officer asked me to submit a feedback via internet, only then is it possible for them to investigate. Tell me, what is the purpose of having a call-in hotline?
As a customer with a lost mail, how will you feel if you are in my shoes to be given such response? In today environment, who is going to compensate for my losses? Who is going to answer for bring the bread to the table?
Of course I am anxious.
I have a photo of the item taken just before it was dropped into the letter box. I am not posting her to protect my customer's privacy.
I am also shocked to find so many complaints online.
And there is nothing we can do because SingPost is a monopoly.
Not only that, they always suggest registered post, meaning adding more cost to the customers, does it make sense?
Are you saying that the basic business model of posting cannot be trusted?
Have you forgotten your pledge of service?
http://forums.keeptouch.net/showthread.php?t=72951
Thursday 14 October 2010
Wednesday 18 August 2010
Friday 30 July 2010
Wednesday 28 July 2010
Thursday 3 June 2010
Cant believe my luck
another portable HDD is gone again
with my previous experience, i now have a portable HDD that i carry around and another that I permanently fixed on my workdesk
but can you believe my luck
this permanent that store all my previous 10000+ photos memories went bonk
and i couldn't do anything about it
i regret not putting all the pic up on the blog
and to think that this year is a good year for me....
can something better happen? like striking toto 1m
i'm going crazy....
with my previous experience, i now have a portable HDD that i carry around and another that I permanently fixed on my workdesk
but can you believe my luck
this permanent that store all my previous 10000+ photos memories went bonk
and i couldn't do anything about it
i regret not putting all the pic up on the blog
and to think that this year is a good year for me....
can something better happen? like striking toto 1m
i'm going crazy....
Thursday 22 April 2010
the new happening bank
i have not done much business with ocbc until recently when my life pattern changes and i now live near a branch that operates at very convenience hours...
so i took out my almost forgotten bankbook, and to my surprise
the bank has improved tremendously....in term of customer service
the bank i m talking about is OCBC Bank....
for example, there are sitting bench provided for queuing customers....
i m really impressed....
so i took out my almost forgotten bankbook, and to my surprise
the bank has improved tremendously....in term of customer service
the bank i m talking about is OCBC Bank....
for example, there are sitting bench provided for queuing customers....
i m really impressed....
Tuesday 2 March 2010
Monday 15 February 2010
Sunday 24 January 2010
Macau casinos hopping - stop #1 Venetian
venetian interior, artificial sky to create the feeling of daylight all the time
there was once i wanted my bedroom ceiling to be like this
but contractor cant do it...he doesn't even know what i'm talking about....
this is the indoor canal
Thursday 14 January 2010
Views of Angkor Wat
first glimpse of angkor wat on the 1st day of arrival at abt 3pm...after visiting the floating market....
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